Update, simplify and improve ease of use for the jcp.com customer
Work with a diverse team of creative and marketing associates
Aim for consistency of the overall user experience, keeping in mind jcpenney brand and marketing strategy
Improve readability and accessibility
Project Team —
user-centered design
customer research
business owner
navigation managers
digital creative
Global Header Created a visual hierarchy to help our customer find products and services. Simplified and condensed navigation to a more customer friendly language. Consistency brought predictable interaction to the site. Customers learn where to find features
and functions within jcp.com more quickly. A consistent design unifies a cross-channel experience - stores, .com and catalog. It also allows
re-use of creative assets and code. Refreshed navigation and assets without disturbing existing jcp.com infrastructure.
Color Palette An important first step in designing any campaign for web is creating your color palette.
Be sure the text colors you choose will be compliant with contrast ratio standards. This palette is shared with any and all involved. Creative designers, marketing, outside
vendors, associated sites and syndicated partners. Although it was figured in to these color choices, the contrast ratios are not listed.
Left Navigation Category navigation was altered only to the new color palette for this release. Search used the new palette but becomes a filtering navigation. Browsing within jcp.com migrates to filtering navigation in a later release.
Appearance Guidelines Created User Experience Guidelines, including style guide elements for the Site Refresh look and feel. These appearance style guides are created for IT to reference as they code the site. Browsing within jcp.com migrates to filtering navigation in a later release.> Design Team Partners
ux architectux visual designercustomer research
Appearance Guidelines Created User Experience Guidelines, including style guide elements for the Site Refresh look and feel. These appearance style guides are created for IT to reference as they code the site. Browsing within jcp.com migrates to filtering navigation in a later release.> Design Team Partners